Gary
1. Make sure the Epic Games Launcher is not running. Open Task Manager by pressing Ctrl, Shift, and Esc keys simultaneously, or by right-clicking the taskbar then click Task Manager.
2. In the Processes tab, look for “EpicGamesLauncher“, right-click on it, then click End Task.
3. Press the Windows key and E simultaneously, a Windows Explorer will appear. Go to “C:\Users\YOUR-PC-NAME\AppData\Local\EpicGamesLauncher\Saved\”
4. Delete the “webcache” folder.
5. Launch the Epic Games Launcher and sign-in. Things should be OK.
You’re a genius Omg!! Would leave a like if there was an option to leave one
It keeps going back, even after i have deleted it
i delete it but it still not working and the webcache file keep appear even i already delete it
hello when i launch epic games launcher it just appears blank can i tried deleting cache too but it does not work can anyone help me with this
cheers man, had so many fecking issues because of this cache.. remembering this
I dont have the webcache on the folder at all… What should I do?
what did i do wrong?
i did all those steps and the launcher now loads properly BUT i lost every game i had downloaded from the epic games launcher so i have to re-download 250+ GB 🙁
hey man i cant find the file pls help meeee
How to access AppData Folder – UNHIDE Hidden Folders
— https://youtu.be/GNLfVosK5mg
Thanks this worked.
Only odd thing was the Deleting the file took a while, number hung on 99% for some time,
thanks this worked perfectly
yes because you first have to end task of epic games in task manager
thanks a lot! It worked
Thank you man i’m really thankfull
Thank’s
thank u
Thanks!
it doesnt let me do windows + E
Double click the My Computer icon in your desktop.
thank u
worked perfectly ty
Thank you kindly worked perfectly
Sorry found it Thanks
Ok, two things. One: there is no “App Data” folder in that directory for me.
Two: as of the latest update there is also no longer a folder in any of the Epic Folders named “webcache”.
any ideas?
AppData folder is hidden by default. Do this to access hidden folders –> https://youtu.be/GNLfVosK5mg
Awesome worked for me ( username – not PC name) thanks so much !
Thank You 🙂
Tanks for the solution. You are my hero of the day 😉
thank you – was annoying!
100/100, worked 🙂
worked perfectly first time.
great and direct instructions.
well done and thank you.
amazing it’s working!
worked great thanks
Thanks mate worked just fine
thank u so much !!!!
Dude how to fix Fortnite white screen cuz epic games launcher is ok
Did you ever get this worked out? New PC and the launcher is fine I only have problems with fortnite.
i have a custom hardrive
worked like a charm thanks
Its worked, Thx
Thank You so much! This helped me a lot 🙂
Thx
Holy molly you a genius man, damn it
I can confirm it worked. Even if you have closed epic games. If you have a download pending on the launcher it will not let you delete the cache. As soon as my download finished I ended all tasks with task manager, then I tried again and it worked first time. Hope this helps someone.
Brandon I’m having the same issue mate. Says it’s open when there is nothing running in the background. I’m going to let the Fortnite update download and then reboot the computer and try again. I’ll let you know if it works.
When i go to delete the file it says it open in another program but i dont have any programs open does anyone know how fix this like i connect epoc games and stram worked fine until i closed the app and open epic then white screen now cant even delete file
you fucking genius
wow, epic launcher just messed up itself like this out of nowhere 😀 Good job…maybe leave this job for Steam
Thank you so much you are the GOAT
i love you no homo
thanks man worked for me
please help when is earch the link nothing comes up
i do everything up to local but it says i dont have epic games launcher but its clearly right there
i can’t do stage 4 i just can’t find it. can someone help me?
pls reply if u know why nd if u can help me please.?
Thank you!! This worked for me!
thank you so much
Thank you so much. It worked perfectly
What error message are you getting when trying to delete it? Have you double-checked in the task manager that the app isn’t still running?
when i go to delete the folder it wont do it, do you know why
You need to close down the EPIC GAMES LAUNCHER from task manager because the folder is reserved by windows if that application is running.
Hi can you fix my epic games because i want to download fortnitepretend not helping but it’s ok i’m going to find another way
follow this guide
– https://www.gamingpcbuilder.com/how-to-copy-fortnite-without-redownloading/
For Windos 10 with Bugged White Epic Launcher
– Close Epic icon in Taskbar
– Down right next to speaker volume
– Show hidden icon’s right click on the Epic Icon then mark Exit
– Open Explorer = Windos Key + E Key
– Open This PC
– Open (C) Harddrive
– Open User
– Open User Name < your computer name
– Open View – Show hidden files
– Open AppData
– Open Local
– Open EpicGamesLauncher
– Open Saved
– Open Webcatch
– Mark Everything then Delet
– Close Explorer
– Restart Epic Icon