Fix Epic Games Launcher White Screen


 
1. Make sure the Epic Games Launcher is not running. Open Task Manager by pressing Ctrl, Shift, and Esc keys simultaneously, or by right-clicking the taskbar then click Task Manager.

Open taskmanager

2. In the Processes tab, look for “EpicGamesLauncher“, right-click on it, then click End Task.

task manager end task

3. Press the Windows key and E simultaneously, a Windows Explorer will appear. Go to “C:\Users\YOUR-PC-NAME\AppData\Local\EpicGamesLauncher\Saved\

4. Delete the “webcache” folder.

5. Launch the Epic Games Launcher and sign-in. Things should be OK.

Gary
Gary

Though started gaming win NES Classic and Famicom, my love for PC gaming started in the late 90s with Command and Conquer Red Alert, Warcraft II, and PC versions of Golden Axe, Street Fighter, Prehistorik, Prince of Persia and many others. It also started my interest in PC hardware and software starting with DOS and Windows 3.11. I have been a computer technician for several internet cafes and retail stores in 2010s and that's also when I started writing for GamingPCBuilder.com

63 Comments
  1. You’re a genius Omg!! Would leave a like if there was an option to leave one

  2. It keeps going back, even after i have deleted it

  3. i delete it but it still not working and the webcache file keep appear even i already delete it

  4. hello when i launch epic games launcher it just appears blank can i tried deleting cache too but it does not work can anyone help me with this

  5. cheers man, had so many fecking issues because of this cache.. remembering this

  6. what did i do wrong?

  7. i did all those steps and the launcher now loads properly BUT i lost every game i had downloaded from the epic games launcher so i have to re-download 250+ GB πŸ™

  8. hey man i cant find the file pls help meeee

  9. Thanks this worked.
    Only odd thing was the Deleting the file took a while, number hung on 99% for some time,

  10. thanks this worked perfectly

  11. yes because you first have to end task of epic games in task manager

  12. thanks a lot! It worked

  13. Thank you man i’m really thankfull

  14. Thank’s

  15. Thanks!

  16. it doesnt let me do windows + E

  17. worked perfectly ty

  18. Thank you kindly worked perfectly

  19. Sorry found it Thanks

  20. Ok, two things. One: there is no “App Data” folder in that directory for me.
    Two: as of the latest update there is also no longer a folder in any of the Epic Folders named “webcache”.
    any ideas?

  21. Awesome worked for me ( username – not PC name) thanks so much !

  22. Thank You πŸ™‚

  23. Tanks for the solution. You are my hero of the day πŸ˜‰

  24. thank you – was annoying!

  25. 100/100, worked πŸ™‚

  26. worked perfectly first time.
    great and direct instructions.
    well done and thank you.

  27. amazing it’s working!

  28. worked great thanks

  29. Thanks mate worked just fine

  30. thank u so much !!!!

  31. Dude how to fix Fortnite white screen cuz epic games launcher is ok

  32. i have a custom hardrive

  33. worked like a charm thanks

  34. Its worked, Thx

  35. Thank You so much! This helped me a lot πŸ™‚

  36. Holy molly you a genius man, damn it

  37. I can confirm it worked. Even if you have closed epic games. If you have a download pending on the launcher it will not let you delete the cache. As soon as my download finished I ended all tasks with task manager, then I tried again and it worked first time. Hope this helps someone.

  38. Brandon I’m having the same issue mate. Says it’s open when there is nothing running in the background. I’m going to let the Fortnite update download and then reboot the computer and try again. I’ll let you know if it works.

  39. When i go to delete the file it says it open in another program but i dont have any programs open does anyone know how fix this like i connect epoc games and stram worked fine until i closed the app and open epic then white screen now cant even delete file

  40. you fucking genius

  41. wow, epic launcher just messed up itself like this out of nowhere πŸ˜€ Good job…maybe leave this job for Steam

  42. Thank you so much you are the GOAT
    i love you no homo

  43. thanks man worked for me

  44. please help when is earch the link nothing comes up

  45. i do everything up to local but it says i dont have epic games launcher but its clearly right there

  46. i can’t do stage 4 i just can’t find it. can someone help me?
    pls reply if u know why nd if u can help me please.?

  47. Thank you!! This worked for me!

  48. thank you so much

  49. Thank you so much. It worked perfectly

  50. What error message are you getting when trying to delete it? Have you double-checked in the task manager that the app isn’t still running?

  51. when i go to delete the folder it wont do it, do you know why

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