Fix Epic Games Launcher White Screen

1. Make sure the Epic Games Launcher is not running. Open Task Manager by pressing Ctrl, Shift, and Esc keys simultaneously, or by right-clicking the taskbar then click Task Manager.

 

2. In the Processes tab, look for “EpicGamesLauncher“, right-click on it, then click End Task.

 

3. Press the Windows key and E simultaneously, a Windows Explorer will appear. Go to “C:\Users\YOUR-PC-NAME\AppData\Local\EpicGamesLauncher\Saved\

 

4. Delete the “webcache” folder.

 

5. Launch the Epic Games Launcher and sign-in. Things should be OK.

2 Comments
  1. when i go to delete the folder it wont do it, do you know why

  2. What error message are you getting when trying to delete it? Have you double-checked in the task manager that the app isn’t still running?

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